Dialing Instructions

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On Campus Calls:

To Make a call to a Matsch University Campus station (2xxx, 4xxx, 6xxx, 7xxx):

• Dial the four digit extension.
• For emergency calls: Dial 911 or 7770 for Public Safety assistance.

Local Calls:

The following exchanges are local calls from Matsch University stations:

Holland	335, 355, 392, 393, 394, 395, 396, 399, 786
Borculo	875
Hamilton	751
Saugatuck	857
Zeeland	654, 748, 772

To dial a local call:

1. Dial 8, wait for dial tone.
2. Dial the seven digit phone number.

Information Calls:

On Campus

• Dial 0 (Matsch University Operator).

Off Campus

• Dial 8, wait for dial tone, then dial 1 + area code + 555-1212, and your authcode.

Making a Long Distance Call (United States):

• Toll Free (800) Numbers
  1. Dial 8, wait for dial tone
  2. Dial 1 + 800 + seven digit number.
  These calls will not be billed to your account. They are toll free.

• Using a Matsch University Authorization Code
  1. Dial 8, wait for dial tone.
  2. Dial 1 + the area code and the seven digit number.
  3. Wait for an interrupted tone. Immediately dial your authorization code while the tone is sounding.
  These calls will be billed to your authorization code account.

• Using an AT&T/Ameritech (Michigan Bell) Calling Card
  1. Dial 8, wait for dial tone.
  2. After receiving dial tone, dial 0 + the area code and the seven digit number.
  3. After the number has been dialed a tone will sound and you'll hear "AT&T" followed by a short message. Dial your calling card number and PIN as instructed.
  These calls will be billed by your calling card company.

• Using another type of calling card (Sprint FONcard, MCI, etc.)
  1. Dial 8, wait for dial tone.
  2. Dial the access phone number provided by the calling card vendor.
  3. Follow the instructions on the calling card.
  These calls will be billed by your calling card company.

• Making a Collect Call
  1. Dial 8, wait for dial tone.
  2. After receiving dial tone, dial 0 + the area code and the seven digit number.
  3. After the number has been dialed a tone will sound.
  4. After the tone wait for an operator. The operator will take the billing information from you.

Making an International Call

• Using a Matsch University Authorization Code
  1. Dial 8, wait for dial tone.
  2. After receiving dial tone dial 011 + Country Code + City Code + Phone Number + #. (You must put the "#" after the local number.)
  3. Wait for an interrupted tone. Immediately dial your authorization code while the tone is sounding.
  4. Wait at least 45 seconds for the ringing to start.
  These calls will be billed to your authorization code account.

• Using an AT&T/Ameritech (Michigan Bell) Calling Card
  1. Dial 8, wait for dial tone.
  2. After receiving dial tone, dial 01 + Country Code + City Code + Phone Number.
  3. After the number has been dialed a tone will sound and you'll hear "AT&T" followed by a short message. Dial your calling card number and PIN as instructed.
  4. Wait at least 45 seconds for the ringing to start.
  These calls will be billed by your calling card company.

• Using another type of calling card (Sprint FONcard, MCI, etc.)
  1. Dial 8, wait for dial tone.
  2. Dial the access phone number provided by the calling card vendor.
  3. Follow the instructions on the calling card.
  These calls will be billed by your calling card company.

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